BabySoJao mattress is certified by a CPSC approved lab to be safe for babies between the age of 0-3 years. Recommended by Pediatricians.

FAQs


When do I use the BabySoJao Mattress?

BabySoJao Mattress can be used anytime, anywhere! The Mattress is easy to use during naps or bedtime, as well as mid-day meltdowns, and is especially good for colicky babies or those suffering from excessive gas.

 

How do I turn the Mattress on/off and activate the vibration modes?

To turn the Mattress on, ensure the rechargeable battery is sufficiently charged, the switch on the battery pack is in the ON position, and you press and hold the on-button on the Mattress for 4-5 seconds. 

To switch between modes, press the power-on button to cycle through the 4 different settings and find which one works best for your baby:

Low (mat turns on and starts from low)

High

Heartbeat A

Heartbeat B

 

Should I use the BabySoJao Mattress along with other soothing techniques?

While many parents find that the BabySoJao Mattress works well alone, others may find that their little ones need a combination of techniques, such as:

using in combination with a swaddle blanket or pacifier

using the BabySoJao Mattress in a swing

while holding their baby or baby wearing

with additional white or pink noise

 

What are the most common ways and places to use the BabySoJao Mattress?

BabySoJao Mattress can be folded or rolled for easy transportation to wherever you and baby are going! Use it in baby’s car seat (on top of straps/baby only). Tuck the Mattress into your baby-wearing sling. Use it to calm crying baby in cribs, playpens, on floors, or even in your arms as you hold and comfort your little one. Be sure to follow all safety instructions for the BabySoJao Mattress and any other infant support device you may be using.

 

When should I start using the BabySoJao Mattress?

Unless your newborn is a preemie (less than 37 weeks), you can start using BabySoJao with your baby as soon as it is delivered! The product works best for younger babies 0-4 months or during the “4th trimester” as Dr. Harvey Karp calls it. Of course, as babies age, they learn more self-soothing techniques and cry more often for specific reasons (dirty diaper, hungry, teething, etc). Fortunately, the BabySoJao Mattress can still be helpful helping older babies learn to sleep alone in their cribs or while traveling away from home.

 

Are BabySoJao Mattresses safe for babies?

BabySoJao Mattress has been tested by a third party laboratory. We have carefully sought out, tested, and selected only phthalate-free, BPA-free, and lead-free components. Common sense safety considerations are included in our labeling and use instructions.

Regarding the safety of vibrations, there is currently no clinical data regarding vibrations being harmful to babies and similar vibrating baby products have been on the market and in use for at least 10 years without any known ill effects. In terms of noise level, remember that a baby is accustomed to living among the varied and constant sounds of the womb, which generally measure about 80-90 decibels. BabySoJao Mattress’s comforting white sound is at maximum 70 decibels.

 

How long does the BabySoJao Mattress take to work?

Every baby reacts differently. Many find it instantly soothing, calming in just seconds. Some babies, however, may need an adjustment period to get used to the Mattress. If your baby does not immediately respond or becomes more upset with the Mattress’s use, it could be they require a different mode setting or it could simply be because they’re in pain, hungry, or need a diaper change. In rare cases, we recommend that you try out the Mattress while holding your baby when he or she is content and happy. For these more sensitive babies, a gradual introduction can help them adjust to the BabySoJao Mattress. Over time, the child associates the product with the comfort of mom and dad’s embrace and is more responsive to the Mattress's soothing when upset.

 

Can I leave my baby alone with BabySoJao Mattress on?

BabySoJao Mattress was designed to be a safe and portable baby-soothing option, not an overnight white noise machine. In addition, the Mattress adds extra material to cribs so we wouldn’t advise leaving your baby alone with the Mattress for an extended period of time. If you wish to use the Mattress to help baby sleep we recommend opting for the 60-minute shut-off function. After reading all of the instructions and warnings and accepting full responsibility for how you choose to use the product, you are free to make any decision that works best for your child and family.

 

Does the BabySoJao Mattress have an age limit or weight limit?

There is no age or weight limit with the BabySoJao Mattress. In fact, many older children and adults have admitted that they also find BabySoJao Mattress’s sounds and motions soothing, so don’t be surprised to find yourself curling up with your baby’s vibrating Mattress someday! The amount of weight on top of the Mattress may affect the strength of the vibrations or the battery life. With more weight on the Mattress, the motors have to work a bit harder and thus vibrations may be slightly dampened and battery life reduced.

 

Is the BabySoJao Mattress washable?

The 100% cotton cover is removable and can easily be laundered. The waterproof sleeve can be wiped down with a cloth. Do not submerge any part of the Mattress in liquids—the Mattresses were designed to be waterproof only for added safety to protect the electronic components from any baby mess and not for use underwater.

 

What are BabySoJao Mattress’s vibration levels?

BabySoJao Mattress comes with two different speeds—low and high—to help parents customize the vibrations and white noise to match their baby’s needs. Some babies only need a little extra soothing so using Low might work well. Other babies need more soothing power so using High might be best for them. In addition, there are two heartbeat modes that mimic the rhythmic pulsations of maternal blood flow—a baby’s favorite soothing womb-like motion and sound.

 

Is there an automatic shut-off function?

Yes! First turn the mattress on by pressing and holding the power button for five seconds, then after the vibrations turn on select the mode in which you want the mattress to keep running. Now press the other button – “auto-off” button” and you have selected for the mattress to run for 60 minutes auto-off feature. The green LED indicates that the auto-time is activated.